Privacy policy

Foodie24,  Restaurant & DeliveryMan  Privacy Policy

This Privacy Policy outlines the policies and procedures of Aarish Nepal Software Traders Express Pvt. Ltd. ("the Company," "We," "Us," or "Our") regarding the collection, use, and disclosure of Your information when You utilize the BhojMandu Food Delivery Service. It also informs You about Your privacy rights and how the law safeguards You.

* eFoodie24 User App Processing Privacy Policy

At eFoodie24 User App we prioritize the privacy and security of our users' personal information. This Privacy Policy details how we collect, use, disclose, and safeguard the information obtained through our mobile application.

1. Information We Collect:

  • Personal Information: We may collect personal details such as your name, email address, phone number, delivery address information when you create an account or place orders through our app.

  • Device Information: We gather information about your device, including  address, mobile network information, to ensure proper functioning of the app and for analytical purposes.

  • Location Data: With your consent, we may collect your precise or approximate location data to provide location-based services, such as finding nearby restaurants or tracking delivery orders.

2. How We Use Your Information:

  • Order Processing: We utilize the information you provide to process orders, arrange deliveries, and communicate with you regarding your orders, including order confirmations and updates.

  • Personalization: We may personalize your app experience based on your preferences, order history, and location to provide tailored recommendations and promotions.

  • App Improvement: Your information helps us improve our app's functionality, usability, and features, ensuring a better user experience for you and others.

3. Information Sharing:

  • Restaurant and Delivery Partners: We share necessary information with our restaurant and delivery partners to fulfill your orders and provide efficient delivery services.

  • Service Providers: We may engage third-party service providers to assist with app development, data analysis, payment processing, and customer support, and may share your information with them for these purposes.

4. Data Security:

  • We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, ensuring its confidentiality and integrity.

5. Your Choices:

  • Account Settings: You have the option to review and update your account information and preferences within the app settings.

  • Location Services: You can enable or disable location services through your device settings or within the app, though certain features may require access to your location.

  • Communication Preferences: You can manage your communication preferences, including opting in or out of promotional communications, through the app settings or by contacting customer support.

6. Children's Privacy:

  • Our app is not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from minors without parental consent.

* Delivery Personnel Privacy Policy

At eFoodie24 Delivery Service we are committed to protecting the privacy and confidentiality of our delivery personnel's personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information provided by our delivery personnel.

1. Information We Collect:

  • Personal Information: We collect personal information such as name, contact details, address, date of  when you apply to become a delivery person with us.

  • Vehicle Information: We may collect details about your vehicle, including make, model, license plate number, and insurance information if applicable.

  • Location Data: We collect location data through GPS technology to facilitate delivery assignments and track your movements while on duty.

2. How We Use Your Information:

  • Assignment Allocation: We use your information to assign delivery tasks, manage delivery schedules, and communicate with you about delivery-related matters.

  • Payment Processing: We use your information to process payments for completed deliveries and calculate compensation.

  • Safety and Security: We may use location data to ensure your safety while on duty and to verify the accuracy of delivery information provided by customers.

3. Information Sharing:

  • Customers: We may share limited information with customers, such as your name and estimated arrival time, to facilitate smooth delivery experiences.

  • Service Providers: We may share your information with third-party service providers who assist us in managing our delivery operations, such as dispatching software providers or payment processors.

4. Data Security:

  • We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Your Rights and Choices:

  • Access and Correction: You have the right to access and update your personal information held by us. You may also request corrections to any inaccurate or incomplete information.

  • Withdrawal of Consent: You may withdraw your consent for the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions.

6. Retention of Information:

  • We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Restaurant Privacy Policy

At eFoodie24 Restaurant we are committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information obtained through our restaurant services and website.

1. Information We Collect:

  • Reservation Information: When you make a reservation at our restaurant, we may collect personal information such as your name, phone number, email address, and reservation details.

  • Dining Preferences: We may collect information about your dining preferences, dietary restrictions, and special requests to provide personalized service.

  • Feedback: If you provide feedback or reviews about your dining experience, we may collect and store this information to improve our services.

2. How We Use Your Information:

  • Reservation Management: We use the information you provide to manage reservations, confirm bookings, and communicate with you regarding your dining arrangements.

  • Personalization: We may use your dining preferences to tailor your experience at our restaurant, such as recommending menu items or seating arrangements.

  • Improving Services: Your feedback helps us identify areas for improvement and enhance the quality of our food, service, and overall customer experience.

3. Information Sharing:

  • Service Providers: We may share your information with third-party service providers who assist us in managing reservations, analyzing customer feedback, or providing customer support.

  • Legal Compliance: We may disclose your information when required by law or in response to legal requests or processes, or to protect our rights, property, or safety, or that of others.

4. Data Security:

  • We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, ensuring its confidentiality and integrity.

5. Your Rights and Choices:

  • Access and Correction: You have the right to access and update your personal information held by us. You may also request corrections to any inaccurate or incomplete information.

  • Opt-Out: If you prefer not to receive marketing communications from us, you can opt-out by contacting us directly or using the unsubscribe link provided in the communication.

7. Children's Privacy:

  • Our app is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from minors without parental consent.

8. Changes to this Privacy Policy:

  • We reserve the right to update or modify this Privacy Policy at any time, with such changes taking effect upon posting the updated version within the app. We encourage you to review this Policy periodically for any updates.

Links to Other Websites

Our Service may contain links to third-party websites. We advise reviewing the Privacy Policy of every site You visit as We have no control over their content, policies, or practices.

Contact Us

If You have questions about this Privacy Policy, please contact Us:

  • By email: info@aarishnste.org.np
  • By visiting: rms.nste.com.np/contact-us
  • By phone: +97798289951962

Head Office:

Aarish Nepal Software Traders Express Pvt. Ltd. Brindaban-7 Rautahat Nepal

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